Returns Policy

Products purchased from difyoutdoor can be returned within 14 days of receiving the shipment. During this time, you can try on the product and examine it just as you would in a physical store. The product must be in the same condition in which you received it and without any type of damage. You can take the product out of the box, unless the packaging is
Sealed.

If you decide to return the product, you must let us know by filling out the returns form on our site or using the return form below. You can also let us know that you want to return your order by sending an email to: info@difoutdoor.com. Please note that you must send the products back within 14 days of informing us.

Processing your return
After we receive your return shipment, we will inspect the returned products and begin processing your refund. The money will be refunded in the same way as the payment was made at the time of purchase, unless you prefer another method. The refund will be paid within 14 days. You will have to cover the return shipping costs yourself. The costs will be an estimated maximum of 200 euros.

Non-returnable products
The following types of products cannot be returned:

• Products that cannot be returned if opened due to hygiene reasons

• Sealed products that cannot be returned with a broken seal